Cookie Policy
Last updated: 20 June 2025
This page explains what cookies the Pensara Desk website uses, why we use them, and how you can control them. If you have questions, write to [email protected].
01What are cookies?
A cookie is a small text file that a website saves to your browser when you visit. The next time you visit, the browser sends that file back so the site can remember certain things — for example, that you have already given consent so the cookie banner does not show again.
Cookies are used by almost every website. Some are necessary for the site to function; others are optional and used to improve the experience or gather statistics about how the site is used.
02Cookies we use
Essential cookies
Always activeRequired for the site to function. They include the cookie used to remember your consent choice so the banner does not appear on every page. You cannot disable these.
Key: cookieConsent — localStorage — Session + persistent
Analytics cookies
Help us understand how visitors use the site — which pages are read most, how long sessions last, and where visitors come from. This helps us improve the content. Data is anonymised before it reaches us. Provider: Google Analytics (if consented).
Typical duration: up to 2 years
Marketing cookies
Used to track visits across websites for the purpose of displaying relevant advertising. Pensara Desk does not currently run advertising campaigns. This category is listed for completeness and is disabled by default.
Default: Off
Preference cookies
Remember settings you have chosen, such as the large-print display mode available on this site. No personal identification data is stored.
Typical duration: 1 year
03Your cookie preferences
Changes take effect immediately and are saved to your browser. Your choice also applies to the cookie banner on the main site.
04Managing cookies in your browser
You can also delete or block cookies directly in your browser. Note that blocking all cookies may prevent some website features from working correctly.
Google Chrome
- Open Chrome. Click the three-dot menu in the top right corner.
- Select Settings → Privacy and security → Cookies and other site data.
- Choose your preferred cookie setting, or click See all site data and permissions to delete cookies for specific sites.
Mozilla Firefox
- Open Firefox. Click the three-line menu in the top right corner.
- Select Settings → Privacy & Security.
- Under Cookies and Site Data, click Manage Data to remove cookies for specific sites, or select Clear Data to remove all.
Apple Safari
- Open Safari. In the menu bar, click Safari → Settings (or Preferences).
- Select the Privacy tab.
- Click Manage Website Data to view and delete cookies by site.
Microsoft Edge
- Open Edge. Click the three-dot menu in the top right corner.
- Select Settings → Cookies and site permissions → Cookies and data stored.
- Use See all cookies and site data to manage or delete cookies for specific websites.
Mobile browsers
- On iOS (Safari): Go to Settings → Safari → Advanced → Website Data to remove cookies.
- On Android (Chrome): Open Chrome, tap the three-dot menu, then Settings → Privacy and security → Clear browsing data and select Cookies.
- Other mobile browsers have similar settings under their Privacy or Site Data sections.
05Your rights and choices
- You may withdraw consent for optional cookies at any time using the toggles above.
- Withdrawing consent for analytics cookies does not affect the availability of the site or any services.
- For questions about data held about you, write to [email protected].
- To make a complaint about how we handle data, contact the Department of Personal Data Protection Malaysia (JPDP): www.pdp.gov.my.
Questions about this policy: [email protected] | +60 4 8367 2914 | 23 Jalan Kelawai, 10250 George Town, Pulau Pinang